@font-face{font-family:'YS Text Cond';src:url('YS-Text-Cond-Regular.woff2') format('woff2');font-weight:400;font-style:normal;font-display:swap}
@font-face{font-family:'YS Text Cond';src:url('YS-Text-Cond-Medium.woff2') format('woff2');font-weight:500;font-style:normal;font-display:swap}
@font-face{font-family:'YS Text Cond';src:url('YS-Text-Cond-Bold.woff2') format('woff2');font-weight:700;font-style:normal;font-display:swap}
@font-face{font-family:'YS Text Cond';src:url('YS-Text-Cond-Heavy.woff2') format('woff2');font-weight:900;font-style:normal;font-display:swap}
:root{--brand:#6394e8;--brand-hover:#5080d4;--brand-soft:#edf3fc;--brand-ink:#244b8b}body[data-audience=partner]{--brand:#2dbe64;--brand-hover:#25a956;--brand-soft:#edf9f1;--brand-ink:#166c37}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;color:#20242b;background:#fff;font:15px/1.5 'YS Text Cond',Arial,sans-serif}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:4px}button{cursor:pointer}button:disabled{cursor:wait;opacity:.55}a{color:inherit}button{border:0}h1,h2,h3,p{margin-top:0}h1,h2,h3{line-height:1.12;letter-spacing:-.035em}h3{font-size:20px}p{line-height:1.65}small,.muted{color:#475467}[hidden]{display:none!important}.brand{display:inline-flex;align-items:center;gap:10px;font-size:26px;font-weight:700;text-decoration:none;letter-spacing:-1px}.ya{display:grid;place-items:center;width:35px;height:35px;border-radius:50%;background:#ed5c42;color:white;font-size:24px;font-weight:500}.primary,.secondary{display:inline-flex;align-items:center;justify-content:center;gap:20px;padding:13px 20px;border-radius:10px;font-weight:600;text-decoration:none;white-space:nowrap}.primary{background:var(--brand);color:#20242b}.primary:hover{background:var(--brand-hover)}.secondary{border:1px solid #e4e7ec;background:#fff;color:#20242b}.secondary:hover{background:#f2f4f7}.eyebrow{display:flex;align-items:center;gap:8px;font-size:11px;font-weight:700;letter-spacing:1.5px;text-transform:uppercase;color:#475467}.dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--brand)}.quiet-link,.source-link,.back-link{text-decoration:none;font-size:13px}.quiet-link:hover,.source-link:hover{text-decoration:underline}.public-header{max-width:1240px;margin:auto;height:94px;padding:0 32px;display:flex;align-items:center;gap:30px;border-bottom:1px solid #f2f4f7}.header-label{font-size:13px;padding-left:30px;border-left:1px solid #e4e7ec;color:#475467}.public-header .quiet-link{margin-left:auto}.public-main{max-width:1240px;padding:0 32px;margin:auto}.hero{display:grid;grid-template-columns:1.2fr 1fr;gap:70px;align-items:center;padding:74px 0 70px}.hero h1{font-size:58px;margin:21px 0 24px;max-width:620px}.hero-copy>p{color:#475467;max-width:590px;font-size:16px}.hero .hero-note{font-size:13px;max-width:510px;margin-bottom:28px}.hero .primary{margin-right:20px}.source-link{display:inline-block;font-size:12px;color:#475467;margin-top:16px}.hero-copy small{display:block;margin-top:14px}.hero-art{position:relative;overflow:hidden;border-radius:24px;background:#f1684c;min-height:450px;display:flex;align-items:center}.hero-art img{width:100%;height:100%;object-fit:cover;position:absolute;inset:0}.art-caption{position:absolute;bottom:28px;left:30px;color:#fff;font-size:18px;font-weight:600;letter-spacing:-.4px}.help-intro{display:grid;grid-template-columns:1fr 1fr;gap:16px 70px;padding:43px 0;border-top:1px solid #f2f4f7;border-bottom:1px solid #f2f4f7}.help-intro .eyebrow{grid-column:1/-1}.help-intro h2{font-size:37px;margin:0}.help-intro>p{color:#475467;margin:0;align-self:center}.faq-section{padding:54px 0}.section-heading{display:flex;justify-content:space-between;align-items:center;gap:18px}.section-heading h2{font-size:30px}.section-heading .muted{font-size:12px}.faq-section details{border-bottom:1px solid #f2f4f7;padding:20px 0}.faq-section summary{font-size:18px;font-weight:600;cursor:pointer;list-style:none;display:flex;justify-content:space-between;gap:16px}.faq-section summary span{font-size:23px;color:#667085}.faq-section details p{color:#475467;margin:15px 0 0;max-width:900px}.faq-empty{padding:25px 27px;background:#f2f4f7;border:1px solid #f2f4f7;border-radius:12px;display:flex;gap:22px;color:#475467}.faq-empty>span{font-size:28px}.faq-empty h3{font-size:16px;color:#20242b;margin:4px 0 6px}.faq-empty p{margin:0;font-size:13px}.contact-section{margin:0 -32px;padding:56px 32px 68px;display:grid;grid-template-columns:.85fr 1.15fr;gap:70px;background:#f2f4f7;border-radius:22px}.contact-intro h2{font-size:43px;margin:21px 0}.contact-intro>p{color:#475467;font-size:16px;max-width:330px}.help-note{display:flex;gap:15px;max-width:340px;margin:37px 0 25px}.help-note>span{font-size:25px;color:#475467}.help-note p{font-size:13px;color:#475467;margin:0}.contact-meta{display:flex;flex-direction:column;gap:12px;color:#667085;font-size:12px}.contact-panel{background:white;border-radius:16px;padding:28px;border:1px solid #e4e7ec;box-shadow:0 8px 30px #20242b05}.contact-panel h3{font-size:22px;margin-bottom:8px}.contact-panel>.muted,.contact-panel form>.muted{font-size:13px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.full{grid-column:1/-1}label{font-size:12px;color:#475467;display:flex;flex-direction:column;gap:7px}input,select,textarea{border:1px solid #e4e7ec;background:#fff;border-radius:8px;padding:11px 12px;width:100%;color:#20242b;min-width:0;font-size:14px}input:focus,textarea:focus,select:focus{outline:2px solid var(--brand);border-color:transparent}textarea{resize:vertical}input::placeholder,textarea::placeholder{color:#667085;font-size:13px}.check{flex-direction:row;align-items:flex-start;font-size:11px;margin:18px 0;line-height:1.55;gap:9px;color:#667085}.check input{width:15px;height:15px;margin:2px 0 0;accent-color:#475467;flex-shrink:0}.check a{color:#475467}.form-error{font-size:13px;color:#b4523b;line-height:1.45;margin:10px 0;white-space:pre-wrap}.public-footer{max-width:1240px;padding:43px 32px;margin:auto;display:flex;align-items:center;justify-content:space-between;gap:20px}.public-footer .brand{font-size:20px}.public-footer>span:not(.brand),.public-footer>a{font-size:12px;color:#667085}.public-footer .ya{width:27px;height:27px;font-size:20px}.chat-header{display:flex;align-items:center;justify-content:space-between;gap:10px;padding-bottom:18px;border-bottom:1px solid #f2f4f7}.chat-header .eyebrow{font-size:9px}.chat-header h3{margin:8px 0 0}.badge{display:inline-block;border-radius:6px;font-size:11px;white-space:nowrap;padding:5px 8px;background:#f2f4f7;color:#475467;font-weight:600}.badge.new{background:#fff1da;color:#957b32}.badge.in_progress{background:#f2f4f7;color:#475467}.badge.waiting{background:#ecedf5;color:#7b7e9a}.badge.closed{background:#f2f4f7;color:#667085}.messages{height:365px;overflow-y:auto;display:flex;flex-direction:column;gap:15px;padding:20px 0;scroll-behavior:smooth}.message{max-width:88%;padding:12px 15px;border-radius:12px;background:#f2f4f7;align-self:flex-start;overflow-wrap:anywhere}.message.outgoing{background:#e4e7ec;align-self:flex-end}.message-meta{font-size:10px;color:#475467;display:flex;justify-content:space-between;gap:20px}.message p{font-size:13px;margin:6px 0 0;color:#20242b;line-height:1.55}.reply-form{border-top:1px solid #f2f4f7;padding-top:14px}.reply-actions{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:10px}.reply-actions small{font-size:10px}.reply-actions .primary{font-size:12px;padding:10px 14px}.text-button{background:none;padding:14px 0 0;color:#475467;font-size:12px}.ticket-tabs{display:flex;gap:5px;flex-wrap:wrap;padding-top:12px}.ticket-tabs button{padding:5px 9px;font-size:10px;border-radius:6px;background:#f2f4f7;color:#475467}.ticket-tabs .selected{background:#e4e7ec;color:#20242b}.closed-note{padding:15px;background:#f2f4f7;font-size:12px;border-radius:8px}.closed-note button{display:block;margin-top:10px}.demo-banner{background:#fff2d5;border:1px solid #eddeb6;border-radius:8px;padding:10px 14px;margin-bottom:15px;font-size:12px;color:#947638}#demo-banner{margin:22px 0 -35px}#toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);background:#20242b;color:#fff;padding:13px 22px;border-radius:10px;box-shadow:0 4px 20px #20242b30;z-index:100;font-size:13px;max-width:90vw}
.support-body{background:#f2f4f7;font-size:13px}.login-screen{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-art{background:#e4e7ec;padding:55px 70px;position:relative;display:flex;flex-direction:column}.login-art h1{font-size:58px;margin-top:110px;color:#20242b}.login-art>p{font-size:20px;color:#667085}.login-footer{position:absolute;bottom:45px;color:#667085;font-size:12px}.login-box{width:370px;max-width:100%;align-self:center;justify-self:center;padding:30px}.login-box h2{font-size:32px;margin:20px 0 12px}.login-box label{margin-bottom:18px}.login-box .primary{width:100%}.login-box .secondary{width:100%;margin-top:12px}.back-link{display:block;margin-top:25px;color:#667085;font-size:12px}.workspace{display:flex;min-height:100vh}.sidebar{background:#fff;border-right:1px solid #e4e7ec;width:238px;position:fixed;inset:0 auto 0 0;padding:28px 18px;display:flex;flex-direction:column;z-index:5}.sidebar .brand{font-size:23px;padding:0 8px}.sidebar .ya{width:31px;height:31px;font-size:22px}.sidebar-caption{font-size:9px;letter-spacing:1.8px;color:#667085;margin:35px 12px 15px}.sidebar nav{display:flex;flex-direction:column;gap:7px}.sidebar nav button{background:none;border-radius:9px;display:flex;align-items:center;gap:10px;color:#475467;padding:12px 10px;text-align:left;font-size:12px;font-weight:500}.sidebar nav button span{font-size:20px;width:22px}.sidebar nav button.active{background:#f2f4f7;color:#20242b;font-weight:700}.sidebar nav b{margin-left:auto;background:#e4e7ec;font-size:10px;border-radius:5px;padding:1px 6px}.sidebar-bottom{margin-top:auto}.service-state{font-size:10px;color:#667085;padding:20px 9px}.settings-button{background:none;font-size:11px;color:#667085;padding:10px 8px}.user-card{border-top:1px solid #f2f4f7;padding:20px 4px 0;display:flex;gap:10px;align-items:center}.avatar{width:32px;height:32px;display:grid;place-items:center;background:#f2f4f7;border-radius:50%;color:#475467;font-size:13px}.user-card strong{display:block;font-size:11px}.user-card small{font-size:9px}.user-card button{margin-left:auto;background:none;color:#667085;font-size:21px}.support-main{margin-left:238px;width:calc(100% - 238px);padding:38px 36px}.workspace-header{display:flex;justify-content:space-between;gap:20px;margin-bottom:25px}.workspace-header .eyebrow{font-size:9px;color:#667085}.workspace-header h1{font-size:31px;margin:12px 0 9px}.workspace-header p{font-size:12px;margin:0}.workspace-meta{display:flex;flex-direction:column;align-items:flex-end;gap:12px;padding-top:8px;font-size:10px;color:#667085}.sla-pill{border:1px solid #e4e7ec;background:#fff;padding:7px 11px;border-radius:7px;font-size:10px;color:#475467}.summary-strip{display:flex;gap:25px;padding:15px 0 20px;border-top:1px solid #e4e7ec;color:#667085;font-size:11px}.summary-strip strong{font-size:19px;letter-spacing:-.5px;color:#475467;margin-right:7px}.summary-strip .alert strong{color:#b58b58}.filterbar{display:flex;gap:10px;margin:0 0 17px;flex-wrap:wrap}.search{display:flex;flex-direction:row;align-items:center;gap:10px;flex:1;min-width:220px;background:#fff;border:1px solid #e4e7ec;border-radius:8px;padding-left:12px}.search span{font-size:23px;color:#667085}.search input{border:0;font-size:11px}.filterbar>select{width:auto;max-width:230px;font-size:11px}.filterbar .secondary{font-size:11px;padding:10px 12px}.filterbar .selected{background:#f2f4f7}.table-card{background:#fff;border:1px solid #e4e7ec;border-radius:12px;overflow:auto}.ticket-table{border-collapse:collapse;width:100%;text-align:left;min-width:760px}.ticket-table th{font-size:9px;font-weight:500;letter-spacing:.3px;color:#667085;background:#f7f8fa;padding:14px 16px;white-space:nowrap;border-bottom:1px solid #f2f4f7}.ticket-table td{font-size:11px;padding:19px 16px;border-bottom:1px solid #f2f4f7;vertical-align:middle;color:#475467}.ticket-table tr:last-child td{border-bottom:0}.ticket-table tbody tr{cursor:pointer}.ticket-table tbody tr:hover{background:#f7f8fa}.ticket-table tbody tr.overdue{border-left:3px solid #c9a66f}.ticket-primary{display:block;color:#20242b;font-weight:600;font-size:12px;margin-bottom:5px}.ticket-subtitle{font-size:9px;color:#667085;display:block;max-width:225px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wait-value{display:block;font-size:13px;font-weight:600;color:#475467}.overdue .wait-value{color:#b58a54}.wait-meta{font-size:9px;color:#667085}.unassigned{color:#667085!important}.table-empty{text-align:center;padding:55px;color:#667085}.ticket-drawer{position:fixed;right:0;top:0;bottom:0;width:min(580px,95vw);background:white;border-left:1px solid #e4e7ec;padding:25px;box-shadow:-10px 0 40px #20242b15;z-index:20;overflow:auto}.drawer-title{display:flex;justify-content:space-between;gap:10px}.drawer-title h2{font-size:24px;margin:9px 0 20px}.drawer-title .eyebrow{font-size:9px}.icon-button{font-size:26px;color:#667085;background:none;width:30px;height:30px}.detail-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:10px;color:#667085;margin-bottom:15px}.detail-actions button{padding:8px 10px;font-size:10px}.customer-card{background:#f2f4f7;border:1px solid #f2f4f7;border-radius:10px;padding:15px;display:grid;grid-template-columns:1fr 1fr;gap:10px 15px;margin-bottom:15px;overflow-wrap:anywhere}.customer-card small{display:block;font-size:9px;color:#667085}.customer-card strong{font-size:11px;font-weight:500;color:#475467}.detail-fields{display:grid;grid-template-columns:1fr 1fr;gap:12px}.detail-fields label{font-size:10px}.detail-fields select{font-size:11px;padding:8px}.ticket-drawer .messages{height:270px}.history-details{font-size:10px;margin-top:12px;color:#667085}.history-details summary{cursor:pointer}.history-details p{margin:4px 0}.macro-bar{display:flex;align-items:center;gap:15px;color:#667085;font-size:10px;margin-bottom:10px}.macro-bar select{font-size:11px;padding:7px;flex:1}.dashboard-toolbar{display:flex;align-items:center;justify-content:space-between;color:#667085;font-size:11px;margin:5px 0 20px}.dashboard-toolbar p{margin:0}.dashboard-toolbar select{width:140px;font-size:11px}.stat-cards{display:grid;grid-template-columns:repeat(4,1fr);gap:13px;margin-bottom:20px}.stat-card{background:white;padding:20px;border:1px solid #e4e7ec;border-radius:12px}.stat-card .stat-label{font-size:10px;color:#667085}.stat-card strong{display:block;font-size:32px;color:#475467;font-weight:500;letter-spacing:-1.5px;margin:9px 0}.stat-card small{font-size:9px;color:#667085}.chart-grid{display:grid;grid-template-columns:1.5fr 1fr;gap:20px;margin-bottom:20px}.chart-card{padding:23px;background:#fff;border:1px solid #e4e7ec;border-radius:12px}.chart-card h3{font-size:15px;color:#475467;font-weight:600}.chart-card .muted{font-size:9px}.bar-row{display:flex;align-items:center;gap:10px;margin:17px 0;font-size:11px;color:#667085}.bar-row .bar-label{width:45%;flex-shrink:0;font-size:10px}.bar-track{height:7px;flex:1;background:#f2f4f7;border-radius:5px;overflow:hidden}.bar-track>span{display:block;height:100%;background:var(--brand);border-radius:5px}.bar-number{min-width:25px;text-align:right;color:#475467}.chart-svg{width:100%;height:210px}.team-table{width:100%;border-collapse:collapse;text-align:left;font-size:11px;color:#667085}.team-table th{font-size:9px;font-weight:400;padding:10px 0;border-bottom:1px solid #f2f4f7}.team-table td{padding:12px 0;border-bottom:1px solid #f2f4f7}.metrics-note{font-size:10px;color:#667085;margin-top:20px}.settings-tabs{display:flex;gap:8px;margin:18px 0}.settings-tabs button{background:#f2f4f7;color:#667085;padding:8px 12px;border-radius:7px;font-size:12px}.settings-tabs button.active{background:#e4e7ec;color:#475467}dialog{width:min(780px,95vw);max-height:90vh;overflow:auto;border:1px solid #e4e7ec;border-radius:15px;padding:28px;color:#475467}dialog::backdrop{background:#20242b55}dialog label{margin:15px 0}dialog h2{font-size:25px}dialog h3{font-size:17px;margin-top:25px}.editor-item{border:1px solid #e4e7ec;padding:15px;border-radius:10px;margin-bottom:12px}.editor-item label{margin:8px 0}.editor-item button{background:none;color:#ac8a6b;font-size:11px}.team-person{padding:13px 0;border-bottom:1px solid #f2f4f7;display:flex;justify-content:space-between;font-size:12px}.team-person small{font-size:10px}#save-content{margin-top:20px}.busy{opacity:.55}
@media(min-width:1500px){.support-main{padding:42px 55px}.hero h1{font-size:64px}}@media(max-width:1100px){.hero{gap:35px}.hero h1{font-size:47px}.hero-art{min-height:400px}.contact-section{gap:35px}.support-main{padding:28px 22px}.workspace-meta{display:none}.stat-cards{grid-template-columns:repeat(2,1fr)}.chart-grid{grid-template-columns:1fr}.sidebar{width:210px}.support-main{margin-left:210px;width:calc(100% - 210px)}}@media(max-width:760px){.public-header{height:76px;padding:0 20px}.public-header .brand{font-size:23px}.header-label{padding-left:15px;font-size:11px}.public-header .quiet-link{display:none}.public-main{padding:0 20px}.hero{grid-template-columns:1fr;padding:40px 0;gap:25px}.hero h1{font-size:43px}.hero-art{min-height:270px}.hero .hero-copy>p{font-size:14px}.hero .primary{margin-right:12px}.help-intro{grid-template-columns:1fr;padding:30px 0;gap:20px}.help-intro h2{font-size:31px}.faq-section{padding:35px 0}.section-heading{align-items:flex-start}.faq-section .section-heading{flex-direction:column;gap:0;margin-bottom:15px}.faq-section h2{margin-bottom:8px}.contact-section{grid-template-columns:1fr;margin:0 -20px;padding:35px 20px;gap:25px;border-radius:0}.contact-intro h2{font-size:34px;margin:16px 0}.contact-intro>p{max-width:none}.help-note{margin:20px 0;max-width:none}.contact-meta{flex-direction:row;gap:20px}.contact-panel{padding:22px}.public-footer{flex-wrap:wrap;padding:30px 20px}.public-footer>span:not(.brand){display:none}.contact-panel .form-grid{gap:13px}.form-grid{grid-template-columns:1fr}.form-grid .full{grid-column:auto}.reply-actions small{display:none}.login-screen{grid-template-columns:1fr}.login-art{padding:25px;min-height:230px}.login-art h1{font-size:38px;margin:30px 0 15px}.login-art>p,.login-footer{display:none}.login-box{width:100%;padding:35px;max-width:450px}.sidebar{width:70px;padding:22px 8px}.sidebar .brand{font-size:0;padding:0 10px}.sidebar nav button{font-size:0;padding:12px 14px}.sidebar nav span{font-size:22px}.sidebar-caption,.sidebar nav b,.service-state,.settings-button,.user-card div,.user-card button{display:none}.sidebar-caption{margin:0}.sidebar nav{margin-top:35px}.user-card{justify-content:center}.support-main{margin-left:70px;width:calc(100% - 70px);padding:25px 15px}.workspace-header h1{font-size:25px}.summary-strip{gap:12px;flex-wrap:wrap}.summary-strip strong{font-size:17px}.filterbar>select{max-width:100%;flex:1}.search{min-width:100%}.chart-card{padding:18px}.stat-card{padding:15px}.stat-card strong{font-size:25px}.chart-grid{gap:12px}.customer-card{grid-template-columns:1fr}.ticket-drawer{padding:20px}.detail-fields{grid-template-columns:1fr}.ticket-table td{padding:14px 12px}.ticket-table th{padding:12px}.dashboard-toolbar{gap:15px}.dashboard-toolbar p{font-size:10px}.settings-tabs{flex-wrap:wrap}}

/* Brand assets and shared neutral support workspace. */
.brand-logo{display:block;width:210px;height:46px;object-fit:contain;object-position:left center}.brand-sign{display:none}.primary{background:var(--brand);color:#101828}.primary:hover{background:var(--brand-hover)}input:focus,textarea:focus,select:focus{outline-color:var(--brand)}.audience-nav{display:flex;gap:12px;padding:0 0 24px;flex-wrap:wrap}.audience-nav a{border:1px solid #e4e7ec;padding:10px 18px;border-radius:8px;color:#475467;text-decoration:none}.audience-nav a.active{border-color:var(--brand);background:var(--brand-soft);color:var(--brand-ink)}.sidebar nav button.active{background:var(--brand-soft);color:var(--brand-ink)}.outgoing,.ticket-tabs .selected{background:var(--brand-soft);color:var(--brand-ink)}.sidebar nav b{background:var(--brand-soft);color:var(--brand-ink)}.audience-badge{display:inline-block;padding:4px 8px;border-radius:5px;font-size:12px;white-space:nowrap}.audience-badge.customer{background:#edf3fc;color:#244b8b}.audience-badge.partner{background:#edf9f1;color:#166c37}.ticket-table{min-width:980px}.ticket-table th{font-size:12px}.ticket-table td{font-size:14px}.ticket-primary{font-size:15px}.ticket-subtitle{font-size:12px}.wait-meta{font-size:12px}.wait-value{font-size:15px}.sidebar .brand-logo{width:194px}.public-footer .brand-logo{width:180px}.filterbar>select{font-size:13px}.support-body .brand-sign{width:30px;height:30px}.bar-track rect:last-child{fill:var(--brand)}.chart-card h3,.stat-card strong{color:#20242b}
@media(max-width:760px){.public-header{gap:12px}.public-header .brand-logo{width:155px;height:36px}.header-label{font-size:13px;padding-left:12px}.sidebar .brand-logo{display:none}.sidebar .brand-sign{display:block}.sidebar .brand{padding:0 12px}.login-art .brand-sign{display:none}.login-art .brand-logo{width:210px}.audience-nav{padding-bottom:8px}}

.pagination{display:flex;align-items:center;gap:12px;margin:16px 0;color:#475467;font-size:14px;flex-wrap:wrap}.pagination>span{margin-right:auto}.pagination label{display:flex;flex-direction:row;align-items:center;gap:10px;font-size:14px}.pagination select{width:75px;padding:8px}.pagination button{padding:8px 14px;font-size:14px}.team-person{gap:16px;flex-wrap:wrap;align-items:center}.team-person .team-info{flex:1;min-width:150px}.team-info strong,.team-info small{display:block}.team-person .team-controls{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.team-controls select{width:150px;font-size:14px;padding:8px}.team-controls button{font-size:14px;padding:8px 12px}.team-person.inactive{opacity:.7}.team-person .access-label{font-size:12px;color:#667085}.team-person.inactive .access-label{color:#b4523b}@media(max-width:760px){.pagination>span{width:100%}.team-controls{width:100%}.team-controls select{flex:1}}

.table-card{max-height:max(240px,calc(100dvh - 420px))}.ticket-table th{position:sticky;top:0;z-index:2}

.point-choice{border:0;padding:0;margin:0;min-width:0}.point-choice legend{font-size:16px;margin-bottom:12px}.point-choice .check{margin:8px 0}.form-followup{font-size:15px;color:var(--muted,#667085);line-height:1.5;margin:14px 0 0}input[type=radio]{accent-color:var(--accent,#6394e8)}
/* Searchable FAQ keeps the audience colors and the landing typography. */
.faq-description{margin:-4px 0 22px;color:#475467;font-size:15px;max-width:680px}.faq-tools{margin-bottom:28px}.faq-search{position:relative;display:flex;flex-direction:row;align-items:center;gap:12px;border:1px solid #d9e0e8;border-radius:12px;padding:0 16px;max-width:780px;background:#fafbfd}.faq-search>span{font:30px/1 Arial;color:#667085}.faq-search input{border:0;background:transparent;padding:16px 0;font-size:16px;min-height:54px}.faq-search input:focus{outline:0}.faq-search:focus-within{outline:2px solid var(--brand);outline-offset:2px}.faq-search button{flex-shrink:0;width:40px;height:40px;background:none;font-size:26px;color:#475467}.faq-layout{display:grid;grid-template-columns:245px minmax(0,1fr);gap:42px;align-items:start}.faq-categories{display:flex;flex-direction:column;gap:6px;position:sticky;top:24px}.faq-categories button{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:13px 14px;min-height:48px;border-radius:10px;background:transparent;text-align:left;font-size:14px;color:#475467}.faq-categories button:hover{background:#f6f8fb}.faq-categories button[aria-pressed=true]{background:var(--brand-soft);color:var(--brand-ink);font-weight:700}.faq-category-count{min-width:23px;text-align:center;font-size:12px;border-radius:5px;line-height:23px;background:#fff;color:#667085}.faq-result-count{font-size:12px;color:#667085;margin:0 0 18px}.faq-group{margin-bottom:32px}.faq-group:last-child{margin-bottom:0}.faq-group>h3{font-size:19px;color:var(--brand-ink);letter-spacing:-.02em;margin:0 0 6px}.faq-section .faq-group details{padding:0;border-bottom:1px solid #e7ebf1;scroll-margin-top:26px}.faq-section .faq-group summary{padding:20px 0;font-size:17px;line-height:1.4;align-items:flex-start;font-weight:500}.faq-section summary::-webkit-details-marker{display:none}.faq-section summary .faq-question{font-size:inherit;color:#20242b}.faq-section summary .faq-toggle{display:grid;place-items:center;flex-shrink:0;width:28px;height:28px;border-radius:50%;background:#f2f4f7;font-size:22px;line-height:1;color:#475467;transition:transform .15s}.faq-section details[open] .faq-toggle{transform:rotate(45deg);background:var(--brand-soft);color:var(--brand-ink)}.faq-answer{padding:0 40px 22px 0;overflow-wrap:anywhere}.faq-section .faq-answer p{font-size:15px;margin:0 0 13px;line-height:1.7;max-width:760px}.faq-section .faq-answer p:first-child{color:#20242b;font-weight:500}.faq-section mark{background:#fff0bf;color:inherit;padding:0 1px;border-radius:2px}.faq-answer-actions{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:20px;flex-wrap:wrap}.faq-ask,.faq-copy{background:transparent;padding:10px 0;min-height:44px;text-align:left}.faq-ask{font-size:14px;color:var(--brand-ink);font-weight:500}.faq-copy{font-size:12px;color:#667085}.faq-ask:hover,.faq-copy:hover{text-decoration:underline}.faq-followup{display:flex;justify-content:space-between;align-items:center;gap:24px;padding:22px 26px;background:var(--brand-soft);border-radius:12px;margin-top:32px}.faq-followup strong{font-size:17px;font-weight:500}.faq-followup p{font-size:14px;color:#475467;margin:5px 0 0}.faq-followup .secondary{font-size:14px}.faq-no-results{padding:30px;border:1px solid #e7ebf1;border-radius:12px}.faq-no-results h3{font-size:21px}.faq-no-results p{font-size:15px;color:#475467}.faq-no-results button{font-size:14px}
@media(max-width:900px){.faq-layout{grid-template-columns:200px minmax(0,1fr);gap:26px}.faq-categories button{font-size:13px}.faq-answer{padding-right:12px}}
@media(max-width:640px){.faq-layout{display:block}.faq-categories{position:static;flex-direction:row;overflow-x:auto;gap:8px;padding:2px 0 12px;margin:0 0 18px;scrollbar-width:thin}.faq-categories button{white-space:nowrap;border:1px solid #e7ebf1;padding:10px 12px;min-height:46px}.faq-categories button[aria-pressed=true]{border-color:var(--brand)}.faq-description{font-size:14px;margin-bottom:18px}.faq-tools{margin-bottom:18px}.faq-search{padding:0 12px}.faq-search input{font-size:16px;min-height:52px}.faq-group{margin-bottom:28px}.faq-group>h3{font-size:18px}.faq-section .faq-group summary{font-size:16px;padding:18px 0;gap:12px}.faq-section .faq-answer p{font-size:15px}.faq-followup{padding:20px;align-items:flex-start;flex-direction:column;gap:16px}.faq-followup .secondary{width:100%}.faq-answer-actions{align-items:flex-start;flex-direction:column;gap:0}.faq-no-results{padding:24px 20px}.faq-answer{padding-right:0}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.faq-toggle{transition:none}}

/* Public landings: flexible columns and comfortable phone controls. */
body:not(.support-body) .hero-copy,
body:not(.support-body) .contact-intro,
body:not(.support-body) .contact-panel,
body:not(.support-body) .faq-results { min-width:0; }
body:not(.support-body) input:not([type=checkbox]):not([type=radio]),
body:not(.support-body) select,
body:not(.support-body) textarea { font-size:16px; min-height:48px; }
body:not(.support-body) select {
 appearance:none; -webkit-appearance:none; max-width:100%; overflow:hidden; text-overflow:ellipsis;
 padding-right:36px;
 background-image:linear-gradient(45deg,transparent 50%,#667085 50%),linear-gradient(135deg,#667085 50%,transparent 50%);
 background-position:calc(100% - 18px) center,calc(100% - 13px) center;
 background-size:5px 5px; background-repeat:no-repeat;
}
body:not(.support-body) input::placeholder,
body:not(.support-body) textarea::placeholder { font-size:16px; }
body:not(.support-body) .primary,
body:not(.support-body) .secondary { min-height:48px; white-space:normal; text-align:center; }
body:not(.support-body) .primary > span { flex-shrink:0; }
body:not(.support-body) .chat-header { flex-wrap:wrap; }
body:not(.support-body) .chat-header > div { min-width:0; }
body:not(.support-body) .chat-header h3 { overflow-wrap:anywhere; }
body:not(.support-body) .ticket-tabs button {
 max-width:100%; min-height:44px; padding:10px 12px; font-size:14px;
 text-align:left; white-space:normal; overflow-wrap:anywhere;
}
body:not(.support-body) .message { min-width:0; }
body:not(.support-body) .message p { font-size:15px; }
body:not(.support-body) .message-meta { flex-wrap:wrap; gap:3px 12px; font-size:12px; }
body:not(.support-body) .text-button { min-height:48px; font-size:15px; text-align:left; }
body:not(.support-body) .reply-actions { flex-wrap:wrap; }
body:not(.support-body) .reply-actions .primary { font-size:16px; }
body:not(.support-body) #toast {
 position:static; transform:none; max-width:100%; margin:0 0 16px; padding:12px 16px;
 font-size:15px; overflow-wrap:anywhere; box-shadow:none;
}
.faq-search button { width:44px; height:44px; }
.faq-question { min-width:0; overflow-wrap:anywhere; }

@media(max-width:900px) {
 .public-header { height:auto; min-height:76px; padding:16px max(20px,env(safe-area-inset-left)); gap:16px; }
 .public-header .quiet-link { display:none; }
 .public-header .brand { flex-shrink:0; }
 .header-label { min-width:0; line-height:1.35; }
 .hero { grid-template-columns:1fr; gap:28px; padding:36px 0; }
 .hero h1 { font-size:clamp(36px,6vw,48px); margin:0 0 20px; overflow-wrap:break-word; }
 .hero .hero-copy > p { font-size:16px; }
 .hero .hero-note { font-size:15px; }
 .hero-art { min-height:280px; }
 .source-link { min-height:44px; padding:12px 0; font-size:14px; }
 .contact-section { grid-template-columns:1fr; gap:24px; margin:0 -20px; padding:35px 20px; border-radius:0; }
 .contact-intro > p { max-width:650px; }
 .contact-panel label { font-size:15px; }
 .contact-panel .check { min-height:44px; font-size:14px; align-items:flex-start; padding:10px 0; margin:0; gap:12px; }
 .contact-panel .check input { width:20px; height:20px; margin:1px 0 0; accent-color:var(--brand); }
 .point-choice .check { align-items:center; }
 .point-choice legend { line-height:1.45; }
 .form-followup,.contact-panel > .muted,.contact-panel form > .muted { font-size:15px; }
 .public-main { padding-left:max(20px,env(safe-area-inset-left)); padding-right:max(20px,env(safe-area-inset-right)); }
 .faq-layout { display:block; }
 .faq-categories { position:static; flex-direction:row; overflow-x:auto; gap:8px; padding:2px 0 12px; margin:0 0 18px; scrollbar-width:thin; }
 .faq-categories button { flex-shrink:0; white-space:nowrap; border:1px solid #e7ebf1; padding:10px 12px; min-height:46px; font-size:14px; }
 .faq-categories button[aria-pressed=true] { border-color:var(--brand); }
 .faq-description { font-size:15px; }
 body:not(.support-body) .messages { height:clamp(220px,48svh,420px); overscroll-behavior-y:contain; }
 body:not(.support-body) .message { max-width:94%; padding:12px; }
 .help-note p { font-size:15px; }
 .public-footer { padding-bottom:max(30px,env(safe-area-inset-bottom)); }
}
@media(max-width:480px) {
 .public-header { flex-wrap:wrap; gap:8px; padding:16px max(16px,env(safe-area-inset-left)); }
 .public-header .brand-logo { width:175px; height:38px; }
 .header-label { flex-basis:100%; padding:0; border:0; font-size:14px; }
 .public-main { padding-left:max(16px,env(safe-area-inset-left)); padding-right:max(16px,env(safe-area-inset-right)); }
 .hero h1 { font-size:clamp(36px,9vw,43px); }
 .hero .primary { width:100%; margin-right:0; }
 .hero-art { min-height:250px; }
 .art-caption { bottom:24px; left:24px; }
 .audience-nav { gap:8px; }
 .audience-nav a { flex:1; padding:12px 8px; min-height:48px; text-align:center; font-size:14px; }
 .contact-section { margin:0 -16px; padding:30px max(16px,env(safe-area-inset-left)) 36px; }
 .contact-intro h2 { font-size:32px; }
 .contact-panel { padding:18px 16px; }
 .contact-panel .form-grid { gap:16px; }
 .contact-panel form > .primary,
 .closed-note .secondary { width:100%; }
 .closed-note { font-size:15px; }
 .reply-actions .primary { width:100%; }
 .chat-header .eyebrow { font-size:10px; letter-spacing:1px; }
 .faq-search { gap:8px; padding:0 10px; }
 .faq-search > span { font-size:24px; }
 .faq-search input::placeholder { font-size:15px; }
 .faq-ask { font-size:15px; }
 .faq-copy { font-size:14px; }
 .faq-followup .secondary { width:100%; }
}